Preventative Maintenance
Scheduled inspections to clean, test, and calibrate equipment before failures occur.
Explore our solutions
Maintenance & support
Keep your security ready for the day you need it.
Camera checks, alarm servicing, access updates and practical fault finding. Keep your investment working with maintenance and support matched to your equipment and operating hours.
Clear advice. A tailored quote. No obligation.
Designed for the real world
Protecting Your Investment
Without maintenance, even the most expensive security system will degrade. Cameras get dirty, batteries fail, and firmware becomes vulnerable. Our maintenance programs shift your security from a reactive burden to a proactively managed asset.
Firmware & Cyber Updates
Regular patching of cameras, NVRs, and controllers to protect against cyber threats and bugs.
System Health Audits
Comprehensive reporting on system performance, storage retention, and battery health.
Support Agreements
Define service scope, priority and attendance arrangements in a plan tailored to your operational needs.
Remote Diagnostics
Proactive remote monitoring of device status to fix issues often before you notice them.
Asset Lifecycle Management
Strategic planning for equipment refresh and upgrades to maintain optimal security posture.
What this means for you
Not just more equipment. Better everyday protection.
Explore the practical benefits and choose what matters to your property.
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Reliability
A well-maintained system works when you need it. Don't find out your camera is broken after an incident.
Your environment matters
A different property deserves a different plan.
We consider how people move, where assets are kept and what happens after hours.
Government & Defence
- Strict SLA compliance
- Cybersecurity hardening
- Audit-ready reporting
Multi-Site Retail
- Standardised fleet management
- Remote resolution
- Asset tracking
Strata Management
- Scheduled system checks
- Intercom database management
- Cost planning
Critical Infrastructure
- Service continuity planning
- Redundancy testing
- Hardware replacement planning
Your questions, answered
A little clarity before you decide.
Prefer a conversation? Call 0412 633 941.
Can you service a system you did not install?
Often we can. Tell us the brand, model and fault symptoms so we can confirm the available support.
How often should systems be checked?
Intervals depend on the equipment, environment, insurer requirements and manufacturer guidance. We can recommend a suitable schedule.
What is included in a support plan?
Scope, attendance times, parts, remote support and service frequency are set out in the agreed plan. Ask for options suited to your site.
The Nova Tech approach
Service Level Agreements
Choose a support plan that fits your risk profile and operational needs.
- Support scope tailored to your equipment
- Agreed attendance and response arrangements
- Preventative visits at a suitable frequency
- Service reporting and equipment records
- Clear pricing for parts and labour
Let’s work out what you need.
A clear conversation is a better starting point than guessing at equipment. Tell us about your property and we’ll help with the next step.
Free quote. No obligation to proceed.